What Remote Assistance applications can we use?
There are several, many of them, some are paid, some are free, some are more complete and complex and others are more simple and popular. Today's 5 are the ones that offer a little bit of everything in the right quantities.
1 - TeamViewer
This will be the most popular, not only for its very comprehensive offer but also for having a free modality for non-commercial use.
With TeamViewer the user is able to have full access to any connected device and, through this connection, he will be able to assist, namely, configure a PC, solve specific problems, you can even use this tool to provide training and even use the meeting mode to make a meeting. videoconference with several people simultaneously. The application allows sharing files, chatting via text chat, can use voice / video and has a report where all the movements made are recorded.
This latest version brings many new features. A fresher, simpler interface brings a more complete and intimate toolbar, simple for people to give the right tool. They optimized the version to consume less data and be more fluid. Supported the latest versions of the operating systems. But there is more, there is even a lot of good news in the mobile versions, where you can also install them and provide remote assistance.
2 - Supreme
The Supreme is one of the most complete solutions of simple and minimalist remote access. We can define Supremo as free, remote access software that allows us to offer remote assistance to our customers and or friends.
With only one executable file, very small, no installation is necessary. With just a few clicks it is possible to offer - or receive - support via the Supreme.
So what is the Supreme?
Supremo works through a powerful data transfer protocol that allows you to connect to remote computers behind routers and firewall without any configuration.
The Supreme does not need installation or configuration and its connection is extremely secure thanks to the integrated encryption.
3 - LogMeIn
This will probably be the most used solution at the professional level. It has more than 3 billion users and has many years and experience. With this system, the user will be able to remotely access computers that have the LogMeIn software installed and have control over all the resources present on that machine.
You will easily have access to anyone's computers and files for instant collaboration. LogMeIn uses the LastPass service to store all accounts in a secure password service.
So what is LogMeIn?
In short, LogMeIn is a system that allows a user to remotely control their computer (or that of a third party), with Windows or Mac, as long as it is connected to the Internet via Wi-Fi or 3G / 4G.
The simplicity of the system goes to the point that it is possible to perform a remote access using any browser, desktop or mobile device with Android and iOS. To do so, you only need to have your PC version installed so that LogMeIn can remotely display the contents, run applications and control what is needed.
With a simple and direct interface, the user can control the machine as if he were sitting in front of it and have indiscriminate access to its content, even though he can exercise editing skills.
4 - AnyDesk
With the AnyDesk application you will have your PC with all the data and programs with you - always and everywhere. Have all important files been copied? Will it be possible to use the software of your office PC while traveling on your laptop? What happens when someone steals your laptop with sensitive data? But do you really want to entrust your most important business secrets to cloud services? This service states that the user will stop worrying about all this.
No speed limit
AnyDesk implements DeskRT an innovative video codec, which was specially developed for the transmission of image content. In this way, AnyDesk refers to being ahead of all remote desktop and screensharing solutions available on the market in terms of speed and image quality.
The servers that support this solution rely on Erlang, a technology, which was created especially for large telephone networks and secure against failures, which makes AnyDesk very reliable. Thus, our solution is always available when you need it.
No headaches
We believe that good software should increase your productivity. AnyDesk performs its work in the background, without disturbing you. Working with CAD, editing videos or working relaxed with Office software for several hours is no problem with AnyDesk.
Despite this versatility, AnyDesk is surprisingly easy to use: all functions can be accessed with a few clicks in an easy to understand user interface. Try it.
5 - showMyPC
An illustrious unknown to most people, but with good references from those who use it. ShowMyPC offers support service and remote meetings to all users. The service includes premium access to the remote computer, desktop sharing, screen sharing, among other generic features. But there is a point that stands out: this is a free tool and adds other paid resources, but at a low cost, using open technologies.
The company says that with access to the PC remotely, ShowMyPC has revolutionized the way businesses operate by removing all geographical barriers, allowing companies to collaborate with their colleagues, customers and partners in real time, all just using a PC and the Internet connection. This application makes it possible for users to reach their computers at home or at work, basically there are no barriers and they can reach anywhere to receive or provide remote support, schedule meetings, computer support and online conferences.
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